Also, you can uninstall the hbo application and reinstall it again. If you have an app that is freezing, not loading, missing, or crashing, you should:
Reset smart hub on your tv.
How to restart hbo go on samsung smart tv. Review redemption mechanics and click submit 9. Restart your samsung smart tv and try again to connect it with hbo go application. Delete the app from the tv and download it again.
Select hbo go promotion 8.